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Terms of Service

Last updated: April 27, 2026

1. Agreement to Terms

By accessing or using Siteify's website building and design services ("Services"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our Services and must cease all use immediately.

These Terms constitute a legally binding agreement between you ("Client", "you", or "your") and Siteify ("Company", "we", "us", or "our"). By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Services Description

Siteify provides the following professional services:

  • Custom website design and development
  • Content Management System (CMS) integration and customization
  • Search engine optimization (SEO) optimization
  • Website maintenance and support
  • Performance optimization and speed improvements
  • Website hosting consultation and setup assistance

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice. We may also refuse to provide Services to anyone for any reason at our sole discretion.

3. Client Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet all of these requirements. If you are using our Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

4. Client Responsibilities

You agree to:

  • Provide accurate, current, and complete information when requested
  • Maintain the security of your account credentials and access
  • Notify us immediately of any unauthorized access or security breach
  • Not use our Services for any illegal, fraudulent, or prohibited purpose
  • Not interfere with, disrupt, or compromise the integrity of our systems
  • Not reverse engineer, decompile, or disassemble any aspect of our Services
  • Not copy, reproduce, or redistribute our designs, code, or proprietary materials
  • Provide timely feedback and required materials to enable project delivery

5. Account Registration

Some features of our Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account. We reserve the right to terminate or suspend accounts at our sole discretion.

6. Project Proposals and Scope

All Services are governed by a separate project proposal or statement of work that outlines the specific deliverables, timeline, and pricing ("Project Scope"). The Project Scope is incorporated into and subject to these Terms. Any changes to the Project Scope must be documented in writing and agreed upon by both parties before implementation.

If the Client requests changes beyond the agreed Project Scope, such changes may result in additional charges and adjusted timelines at our standard rates.

7. Intellectual Property Rights

Client Ownership: Upon full payment of all fees and charges, you will own the final deliverables created specifically for you under the Project Scope ("Deliverables"), excluding any Third-Party Materials (as defined below).

Company Ownership: We retain ownership of all preliminary designs, unused concepts, sketches, mockups, development tools, frameworks, pre-existing code libraries, plugins, components, and any general knowledge, skills, or experience ("Company Materials") used in providing the Services. We reserve the right to reuse general design approaches and techniques in future projects.

Third-Party Materials: Any third-party materials, including but not limited to stock photographs, fonts, icons, plugins, and software libraries, are owned by their respective owners and are subject to their own license terms.

Portfolio Rights: We reserve the right to display completed work in our portfolio, case studies, marketing materials, and social media channels unless you have negotiated and agreed to confidentiality in writing.

8. Payment Terms

Payment terms are outlined in each Project Scope. Our standard payment terms are as follows:

  • A non-refundable deposit of 50% of the total project cost is due before work begins
  • The remaining balance is due upon project completion and before final delivery of files
  • Recurring services (hosting, maintenance) require payment in advance on a monthly or annual basis

We reserve the right to pause or terminate work if payments are delayed beyond 14 days from the due date. Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

9. Refunds and Final Sales

All purchases are final and non-refundable. Due to the custom nature of our Services and the immediate allocation of resources upon payment, we do not offer refunds, credits, or cancellations once payment has been received. This policy applies to all Services, including but not limited to deposits, project payments, hosting fees, maintenance fees, and any other charges.

By initiating a project or remitting payment to us, you acknowledge and agree that you will not receive any refund or credit for any reason, including but not limited to: dissatisfaction with the final Deliverables, changes in business circumstances, failure to use the Deliverables, project cancellation initiated by you, or any other cause whatsoever.

We strongly encourage you to review our portfolio, discuss your requirements thoroughly before payment, and ensure our Services align with your needs prior to purchase.

10. Billing and Invoicing

Invoices are generated and sent electronically. You are responsible for ensuring we have accurate billing and contact information. All fees are quoted and billed in US Dollars (USD) unless otherwise specified in the Project Scope. You are responsible for all taxes, duties, and customs fees associated with our Services.

11. Revisions and Change Requests

The Project Scope includes a defined number of revision rounds as specified in your proposal. Revisions must be requested within 14 days of receiving draft deliverables. Unused revision rounds do not carry over to other projects or phases.

Additional revisions beyond the agreed scope, or revisions requested after the revision period, will be billed at our standard hourly rate of $175 USD per hour. Major scope changes may require a new Project Scope and adjusted pricing.

12. Project Timelines

Project timelines are estimates based on timely Client feedback and material provision. Timelines may be extended if you request changes, delay feedback, or fail to provide required materials within 7 business days of our request.

We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to force majeure events, third-party service failures, or Client delays.

13. Testing and Acceptance

Upon delivery of the project, you will have 7 business days to test the Deliverables and notify us of any defects or issues ("Acceptance Period"). If you do not provide written notice of defects within the Acceptance Period, the Deliverables will be deemed accepted.

Defects are defined as material deviations from the agreed specifications in the Project Scope. Minor visual differences, browser compatibility issues related to outdated browsers, or issues caused by third-party integrations are not considered defects.

14. Support and Maintenance

Support and maintenance services are only provided if explicitly included in the Project Scope. If included, these services are provided for the period specified. After the support period expires, ongoing support may be purchased separately.

Support does not cover: modifications beyond bug fixes, hosting issues, third-party plugin updates, or issues caused by Client modifications to the Deliverables.

15. Hosting and Domain Services

If you purchase hosting or domain services through us, these are provided by third-party providers and subject to their respective terms and conditions. We act as an intermediary and make no warranties regarding third-party hosting or domain services. You acknowledge and agree to the terms of our hosting provider.

16. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party that is designated as confidential or should reasonably be understood to be confidential ("Confidential Information"). Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was in the receiving party's possession before receipt from the disclosing party; (c) is independently developed by the receiving party; or (d) is rightfully obtained from a third party without restriction.

Confidential Information may only be used for the purpose of fulfilling obligations under these Terms and may not be disclosed without prior written consent.

17. Privacy and Data Protection

We collect, use, and protect your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. You agree to our data practices as described in the Privacy Policy.

You represent and warrant that any data, content, or materials you provide to us does not infringe, violate, or misappropriate any third-party rights, including intellectual property rights and privacy rights.

18. Warranties and Disclaimers

Our Warranties: We warrant that the Services will be performed in a professional and workmanlike manner consistent with industry standards. We warrant that we have the right to provide the Services and that the Deliverables will not infringe any third-party intellectual property rights.

Disclaimer: EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, WE MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

20. Indemnification

You agree to indemnify, defend, and hold harmless Siteify and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your negligent or wrongful actions.

21. Termination

Termination for Convenience: Either party may terminate these Terms or any Project Scope with 30 days written notice to the other party.

Termination for Cause: Either party may terminate these Terms immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within 15 days of receiving written notice.

Effect of Termination: Upon termination: (a) all outstanding invoices become immediately due and payable; (b) you will be billed for all work completed up to the termination date; (c) we will deliver all completed work product; (d) each party shall return or destroy the other party's Confidential Information.

22. Suspension

We may suspend your access to the Services at any time without liability if: (a) you fail to pay fees when due; (b) you breach these Terms; (c) we reasonably believe that the Services are being used for illegal or fraudulent activity; or (d) required by law. Suspension does not relieve you of your payment obligations.

23. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in the United States.

24. Dispute Resolution

Before initiating any legal action, the parties agree to attempt to resolve any dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue other legal remedies available under applicable law.

25. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

26. Relationship of Parties

These Terms do not create any partnership, joint venture, agency, franchise, or employment relationship between the parties. You are an independent contractor, and nothing in these Terms shall be construed to make either party the agent, legal representative, or employee of the other.

27. Assignment

You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms to an affiliated company or in connection with a merger, acquisition, or sale of all or substantially all of our assets.

28. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of these Terms must be in writing and signed by both parties.

29. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

30. Entire Agreement

These Terms, together with any Project Scope and incorporated policies, constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

31. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website or through the Services. Your continued use of the Services after such notice constitutes your acceptance of the modified Terms.

32. Third-Party Rights

These Terms do not confer any rights or remedies upon any person other than the parties to these Terms, except as expressly stated.

33. Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed delivered: (a) when delivered personally; (b) upon receipt when sent by certified mail, return receipt requested; (c) upon receipt when sent by nationally recognized overnight courier; or (d) upon confirmation of receipt when sent by email to the addresses specified in the Project Scope.

34. Contact Information

Questions, concerns, or notices regarding these Terms of Service should be directed to:

Siteify
Email: contact@siteify.biz